GR Print
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Open a reseller account now. As a graphic designer you qualify for exclusive access to our products and wholesale prices. Signing up is as easy as entering your basic contact information
Frequently Asked Question's
Wether you are an expert or a beginner we are sure that in this area you will find helpful information that you could really use. Wether you are an expert or a beginner we are sure that in this area you will find helpful information that you could really use.
 
General Ordering
File Setup Production
File Submission Shipping



General
Do you sell to the public?
GrPrint is a trade printer which means that only print resellers/brokers have access to our pricing. GrPrint does not sell to end-users.
How do I setup an account?
Simply click on CREATE AN ACCOUNT and fill out a short application. You will have immediate access to our ordering system.
Where can I look at your pricing?
In order to protect the market and you profits, you must have an account to view pricing. Simply create an account to view prices.
How do you verify if an account holder is not an end-user?
GrPrint takes steps to ensure each new account is a reseller. Accounts found to be end-users will be immediately suspended.
File Setup
What file types are accepted?
.AI (Adobe Illustrator), .PSD (Adobe Photoshop), .EPS, .CDR (Corel Draw), .PDF, JPG, .TIF
Should my fonts be outlined?
YES! GrPrint is a trade printer which means that we accept camera ready artwork only. Breaking the fonts helps us by making sure that the fonts don't change on our side when we open up the file.
What color space should I send my files in?
All files should be sent in CMYK. Any files submitted in RGB may experience unacceptable color shifting. All files submitted in RGB are automatically converted to CMYK.
What are the bleed requirements?
All files must include a 1/8" (0.125 inch) bleed regardless if your design bleeds to the edge or not. An example of bleed setup for a 4" x 6" postcard would be 4.125" x 6.125".
What are your resolution requirements?
All rasterized (bitmap) images must be at least 300 dpi. However, 400 dpi for photo images and 1200 dpi for text and line art is highly recommended. "
Should I include crop marks in my file?
Do never ever include crop marks in your artwork. Always submit your artwork at trim size + bleed. An example of bleed setup for a 4" x 6" postcard would be 4.125" x 6.125".
Can I include front and back images in 1 file?
Each side of your artwork must be in a separate file. Do not put both front and back in the same file.
Should overprint be turned on or off?
It is STRONGLY suggested that overprint is turned off to avoid unexpected results.
File Submission
How do I send my files to GrPrint?
There are two methods to send artwork to GrPrint. The first is our Web Uploader. Once you have finalized your order, you will be able to upload your artwork through the Web Uploader. For those resellers that need to submit larger files, FTP access is available.
What are the differences between the Web Uploader and FTP?
The Web Uploader is much more convenient and allows GrPrint to process your job quicker. However, the largest file size that can be sent through the Web Uploader is 32 megabytes per file. For larger artwork, FTP method must be used.
How do I login to the FTP?
The FTP address is ftp.grprint.com . Username and password are the same used to login to the website.
What FTP client should I use to connect to the FTP?
You may use any FTP client. If you don't know of any, FileZilla is recommended. It is FREE, it can be downloaded at http://filezilla-project.org/download.php?type=client and is available for Windows, Mac OS X and Linux.
How should artwork uploaded to the FTP be named for quick processing?
Name each file the job number given to you once your order has been placed. An example would be 12345-01-Front, 12345-01-Back. Without job numbers, your job may be delayed.
Ordering
Can I change paper, quantity or any other job specifications after I've finalized my order?
Due to the highly automated and fast paced gang-run process, once orders are placed, they are final. Changes cannot be made and orders cannot be cancelled or refunded.
What payment methods are accepted?
Visa, Mastercard, American Express, and Discover are accepted. All orders must be paid in full.
Production
What type of printing is used?
All products except banners are done using a gang run procedure on offset presses including jobs of 200 and 500 quantities. This is possible due to our highly efficient workflow and job volume. Banner jobs are not offset
What line screen are my jobs printed at?
200 lpi
How long does it take to start printing?
Printing may start as early as a few hours. GrPrint has full discretion in scheduling and makes sure all jobs are completed within states turnaround times.
How do I calculate turnaround time?
There are two components to turnaround time. First is production time. This is the time to manufacture your job. The second component is transit time. This is the time for the product to reach you. Transit time varies on shipping method used. Both production time and transit time never include weekends or holidays. The day of ordering is not counted as the first day. I.e. Ordering Monday before cut-off with a 2 day turnaround time means the job will be ready to ship on Wednesday (Tuesday = Day 1 of Production, Wednesday = Day 2 of production).
What is your time-cut?
12:00 p.m. Pacific time is the daily time cut.
Shipping
Do you blind/drop ship?
Yes, and in fact every single shipment is a blind ship. All shipments are sent with YOUR Ship From information by default. Invoices or documentation is never included. Since GrPrint is a trade-only provider, there is never any reason to include our name or documentation in your shipments.
What carrier does GrPrint use to ship with?
All shipments are sent via Fedex.
Can I have shipments sent on my own account?
In order to take advantage of combined shipping and our advanced shipping system, shipments cannot be sent using your account.
Where do you ship to?
GrPrint ships to all 50 US states, (Puerto Rico, and Canada please call for detail)
Why GR Print & Marketing?
middle
Being a reseller means you are in the middle.
That means that any mistakes that your print service provider makes will reflect on you, the reseller.
More than just low prices
There is more to a product than its price. While we offer incredible prices we have not sacrificed quality of product or quality of customer service. Our knowledgeable staff is here to help you with all your needs.
Lower your cost of doing business
Our features will allow you to resell with minimal effort. Not only does GR Print strive to lower your cost of product, but we aim to lower your overall cost of reselling by offering services such as blind shipping, ship notifications and multi-user access.
  All Rights Reserved | GR Print & Astral Print, Inc. 2010